FAQ

1. When will my order ship?

Orders ship within 1–3 business days. You’ll get a tracking link once it’s on the way.

2. How long does shipping take?

Standard shipping takes 7–15 days. VIP Express (FedEx/DHL) takes 3–7 days if selected.

3. Can I return my order?

Yes. We offer hassle-free returns within 30 days of delivery. Item must be unused and in original packaging.

4. What if my item is damaged or lost?

We got you. Email support@markilia.com — we’ll make it right.

5. How do I track my order?

Use the Tracking page in the main menu or your shipping confirmation email.